TERMS & CONDITIONS

Please contact us for any further information on domain name and corporate services terms & conditions.

If the website is not online and hosted within 7 days, a full refund will be issued – this term is not applicable in cases where a website and/or domain name is being transferred to our management.

Should a website under Kwibsy care be suspected of illegal action, the website in question will be suspended pending investigation.

Free domain name – COM, CO.UK, NET, XYZ, UK, ORG, CO, or CLUB – Cannot be used in conjunction with another offer, sale, discount or promotion. Free domain offer applies only to the initial purchase term. After the initial purchase term, domains purchased through this offer will renew at the then-current renewal price. Free domain name covers a total of 17.95 EUR – should the domain name you wish to purchase (or transfer) exceed that amount, the difference will be required by you in order to proceed.

First year payment covers the design of your website, and subsequent features such as hosting, logo design, etc.

In the case that your website maintenance requirements (changes, updates, edits, etc.) exceed the package allowance, we will contact you to discuss upgrading your current package; site maintenance package allowance is reflected by the active package fee, and time/work invested.

Renewal fee covers the passed year of maintenance and subsequent features such as hosting, tech support, weekly website updates, etc.

Startup package built websites can not be migrated from Kwibsy management (hosting, maintenance, etc.) within the first 3 years. Business package built websites can not be migrated from Kwibsy management (hosting, maintenance, etc.) within the first 3 years. Business+ package built websites can not be migrated from Kwibsy management (hosting, maintenance, etc.) within the first 3 years. Corporate package built websites can not be migrated from Kwibsy management (hosting, maintenance, etc.) within the first 2 years.

Your website package size will be reflective of the size of your website and the degree of design implemented – in the case that you initially opt for a smaller website package and later have new images and videos added (increasing the total size), causing the website size to grow, this will likely strain our server under the original package allowance purchased by you. Upon request or necessity, we can upgrade your package size to accommodate the larger (more advanced website) – in the case that an upgrade is necessary, and not specifically requested, we will notify you via email that you will be required to upgrade, or we may restrict the resources your website is using. It’s very rare that a website violates our hosting agreement and is typically only seen in sites that use hosting for file sharing or storage.

Access to your website dashboard is available on request for specific website packages only – Access is limited to your core requirements so as to minimise risk.

Kwibsy acknowledges that you are the 100% owner of your website domain name and content – in the case that you choose to close your website or transfer your website & domain name away from our management, we will facilitate the closure, transfer or migration of said website free of charge.

Website Migration (total website transfer): Kwibsy acknowledges that you are the 100% owner of your website domain name and content (images, text, etc.) – Kwibsy remains to be the 100% owners of premium features and implemented code – applicable API’s will be revoked, ChildTheme will be removed, CSS refreshed, email accounts closed, etc. Should you wish to retain the premium functions following migration, you will need to repurchase each individual feature with it’s source provider at original price. Kwibsy dedicated tech support and ongoing website maintenance is expired following migration setup.

Free Business (POP3/IMAP) email with Business pack, Business+ pack, Corporate pack, ECHO pack, ECHO Alpha pack, ALPHA Omega pack, OMEGA AAA pack

Tech support – we guarantee response within 24 hours.

Tech Support & Site Management – Our Support and Management services are subject to package size and renewal, and are not limited by use; under these conditions, your website will retain support and management from our dedicated team. These services will typically include hosting management, monitoring & updating of website security, updating website software, updating site content (on demand or necessity – to meet standards of SEO, security, etc.), storing memory of your website – daily – (in case of an unlikely crash, attack, etc.)

(Hosting Plans) Upon request or necessity, we can upgrade your hosting – in the case that an upgrade is necessary, and not specifically requested, we will notify you via email that you will be required to upgrade, or we may restrict the resources your website is using. It’s very rare that a website violates our hosting agreement and is typically only seen in sites that use hosting for file sharing or storage.

Unmetered Bandwidth – We don’t limit the amount of storage and bandwidth your site can use as long as it complies with our hosting agreement; In the case that your website bandwidth or storage usage presents a risk to the stability, performance or uptime of our servers, we will notify you via email and you may be required to upgrade, or we may restrict the resources your website is using. It’s very rare that a website violates our hosting agreement and is typically only seen in sites that use hosting for file sharing or storage.

Unlimited Storage – Our Web Hosting plans are designed to host most personal, small business and organization websites. We don’t limit the amount of storage and bandwidth your site can use as long as it complies with our Hosting Agreement. Should your website bandwidth or storage usage present a risk to the stability, performance or uptime of our servers, we will notify you via email and you may be required to upgrade to a Virtual Private Server or Dedicated (Private) Server, or we may restrict the resources your website is using. It’s very rare that a website violates our Hosting Agreement and is typically only seen in sites that use hosting for file sharing or storage.

Domain name registration – the domain name registrant is the 100% owner of said domain name. On request, the domain name will be transferred to a new appointed management platform.

Domain name renewal – fair warning will be provided to the domain name registrant.

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Kwibsy.com, a property of YOURGROUP CORPORATE SERVICES LIMITED. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Kwibsy.com. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Kwibsy.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Any website designed and/or maintained by Kwibsy.com, active or suspended, is populated by content provided by, or approved by, the true website owner. Kwibsy.com takes no responsibility for, and will not be liable for, the nature of said website, or the content populating said website.

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